TAG: Tech Support - Frequently Asked Questions - SSR-4000

Frequently Asked Questions

TAG's Technical Support Call Center is manned 24-hours-a-day by certified TAG Production Line Engineers. TAG's global presence extends to WORLDWIDE on-site system setup and on-site technical support. For more information, contact TAG Technical Coordinator's at 1-877-TAG-TECH (824-8324).

SSR-4000

Setting up a Global Spare

Select “View and Edit SCSI Drives.”

Arrow down and select Drive 10. Hit Enter.
Select “Set Global Spare.”
Hit Enter.
Select Yes.
Hit Enter.

You should now have a 9 drive RAID 5 with 1 Global spare properly Lun Mapped to Host Channel A.

If you should need to do additional configurations, i.e. mapping more LUNS, spanning channels, etc… Please contact TAG tech support at 1-877-TAG-TECH.

*WARNING* Do not attempt to update firmware or boot record before contacting TAG tech support.